Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Graham@MaxxedOutGuides.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Graham@MaxxedOutGuides.com and send your item to: 2602 341st Ave, Dawson, MN 56232

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: 2602 341st Ave, Dawson, MN 56232

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at Graham@MaxxedOutGuides.com for questions related to refunds and returns.

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OUR CLIENTS REVIEWS

MaXXed Out Guides
4.4
Based on 75 reviews
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Sean FoySean Foy
21:59 21 Mar 22
Our group hunted with Maxxed Out in Kansas and South Dakota this year. Had a great time in both states. Great housing accommodations. We’d hunt with these guides anytime. Already have dates booked for next year.
Patrick McAllisterPatrick McAllister
23:50 02 Jan 22
Tons of birds.Great guides.Accommodations are great.Always a good time.Wish we didn’t have to leave.
Dylan HoflockDylan Hoflock
18:26 21 Nov 21
Had a great time with maxed out guides! Great people that put us on more birds then I’ve ever seen before!!
George LagoniaGeorge Lagonia
22:27 14 Nov 21
My group has hunted all over the USA and Canada for Waterfowl. My hats off to Graham and his crew. He runs a great show. Their gear is great, their efforts are greater. We are all about our retrievers, Graham made sure that was a priority. No other guide service has ever made sure the set up for our dogs was so important. Super grateful for that guys!!! We had a couple of magical days in S. Dakota with Maxxed Out Guides and will definitely be returning!!
Robert LucasRobert Lucas
19:55 15 Sep 21
We had a great experience with Maxxed out! They are the best at what they do! As professional as it gets from arrival to clean up! Highly, Highly recommend these guys!
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To do what we do for 8 months out of the year it truly requires the best equipment in the waterfowling industry. These companies put the products in our hands that allow us to be successful day in and day out.
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