Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Obvious signs of use
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at Graham@MaxxedOutGuides.com

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at Graham@MaxxedOutGuides.com and send your item to: 2602 341st Ave, Dawson, MN 56232

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: 2602 341st Ave, Dawson, MN 56232

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at Graham@MaxxedOutGuides.com for questions related to refunds and returns.

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OUR CLIENTS REVIEWS

MaXXed Out Guides
4.5
Based on 83 reviews
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Sheri BrengmanSheri Brengman
22:17 07 Oct 22
I have hunted with Maxxed Out three separate trips, two early season goose hunts at their lodge in western MN and one snow goose hunt in Kansas. Graham, Andrea, Ashley, and the guides are great! They work hard to plan and run these hunts and it shows. I highly recommend their guide service! 👍🏻
Bill HarrellBill Harrell
14:29 05 Sep 22
What a great weekend. Graham and his crew (Mike, Hayden, Soren,…) were fantastic. Our group of seven had an awesome time and got to shoot a bunch of geese. The lodge was very nice. Although we didn’t really get to take advantage of the grill, fire pit, or sand volleyball court, it is a great place to stay. Highly recommend MaXXed Out Guides and Lodge! 👍🏻
Sean FoySean Foy
21:59 21 Mar 22
Our group hunted with Maxxed Out in Kansas and South Dakota this year. Had a great time in both states. Great housing accommodations. We’d hunt with these guides anytime. Already have dates booked for next year.
Patrick McAllisterPatrick McAllister
23:50 02 Jan 22
Tons of birds.Great guides.Accommodations are great.Always a good time.Wish we didn’t have to leave.
Jim DeanJim Dean
23:49 02 Jan 22
Second year with Graham and his crew in Kansas . Guides are a blast to hunt with and they get the birds in your face. Limited on mallards, Shot snows and darks the same day. Made memories with my sons they will never forget
Brady FrewenBrady Frewen
23:21 02 Jan 22
First hunt of the trip did not pull the trigger once and all the birds were a mile away. The next day we had below zero temps crazy winds, and Graham and his guys put us on a hunt of a lifetime that made every single penny worth it. Third day even though very few birds were killed, seeing the 10s of thousands of snow geese was an experience it’s self. I will be coming back and tell everyone looking for a guided hunt to go through graham and his guys.
Dylan HoflockDylan Hoflock
18:26 21 Nov 21
Had a great time with maxed out guides! Great people that put us on more birds then I’ve ever seen before!!
George LagoniaGeorge Lagonia
22:27 14 Nov 21
My group has hunted all over the USA and Canada for Waterfowl. My hats off to Graham and his crew. He runs a great show. Their gear is great, their efforts are greater. We are all about our retrievers, Graham made sure that was a priority. No other guide service has ever made sure the set up for our dogs was so important. Super grateful for that guys!!! We had a couple of magical days in S. Dakota with Maxxed Out Guides and will definitely be returning!!
Morgan Von SeggernMorgan Von Seggern
01:21 23 Sep 21
First time hunting Canadian Geese, and it was great time!!! Graham and his crew do a phenomenal job guiding and setting up for hunters. Hit our limit the first morning and did well the second day. They do their very best to scout and set you up for success, even though the birds might not always cooperate.I went on this hunt not knowing a single person and came back with a new group of friends! Will definitely be back for the hunt next year! 🙂
Robert LucasRobert Lucas
19:55 15 Sep 21
We had a great experience with Maxxed out! They are the best at what they do! As professional as it gets from arrival to clean up! Highly, Highly recommend these guys!
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